Privacy Policy

Information We Collect

Swapo may collect information necessary to operate, secure, and improve its services, including but not limited to:

• Name.
• Phone number.
• Email address.
• Delivery address.
• Account information.
• Device and application information.
• Transaction and financial data.
• Platform usage and interaction data.

Use of Information

Collected information may be used for purposes including:

• Account creation and management.
• Processing orders and services.
• Improving platform functionality and user experience.
• Communicating with users.
• Fraud prevention and security enhancement.
• Compliance with applicable laws and regulations.

Information Sharing

Information may be shared with third parties where reasonably necessary, including:

• Payment service providers.
• Shipping and logistics providers.
• Technical, hosting, analytics, and operational service providers.
• Governmental or regulatory authorities where legally required.

The platform may use third-party tools and analytics technologies to improve services and platform performance.

User Rights

Subject to applicable laws, users may have rights to:

• Access their personal data.
• Correct or update information.
• Request account or data deletion where operationally and legally feasible.

Data Protection

Swapo applies reasonable technical and organizational safeguards that may include:

• Encryption technologies.
• Security monitoring systems.
• Access control measures.

However, no digital system can guarantee absolute security.

Cookies

The platform may use cookies and similar technologies to improve user experience, analytics, and service customization.

Data Retention

Information may be retained for operational, legal, compliance, fraud prevention, or dispute resolution purposes.